Real Answers to Real Questions
We know this process might be new to you. Here’s everything you need to know — answered plainly and honestly. Still have a question? Call us at 980-406-5972 and we’ll talk it through.
Q: Will you be listing my house on the MLS or actually buying it?
A: Great question. We’re not agents, and we don’t list houses. Here at Sustar Properties, we are professional home buyers: We buy houses Charlotte that meet our purchasing criteria, and we don’t use bank financing so you don’t have to worry about our ability to close on a deal. After purchasing, we may repair the house and resell it to another homeowner or keep it as a rental ourselves.
Q: Is this only for people in desperate situations?
A: Not at all. Yes, we help sellers facing foreclosure, divorce, and inherited properties — but we also work with sellers who simply want a faster, simpler exit than what the traditional market offers. If you value speed, simplicity, and certainty over squeezing out the last dollar over 90 days, we’re a great option.
Q: How are you different from a real estate agent?
A: Real estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any (the average time to sell a property in many markets right now is 4-6 months) and then takes a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 3 to 6% of the sale price of your house. If it’s a $100,000 house, you’ll pay between $3,000 to $6,000 in commissions to an agent.
Agents provide a great service for those that can wait 4+ months to sell and who don’t mind giving up some of that sale price to pay for the commissions. But that’s where we’re different. We’re not agents, we’re home buyers. Our company buys the house directly from you. Since we pay with all cash and purchase the house from you, we can make a decision to buy your house within a couple of days (sometimes even the same day). Again, we make our living by taking the risk to buy the house with our own cash, repair the house, and market it ourselves to find a buyer.
Looking for this to be broken down further? Here’s a comparison chart to give an overview:
| Selling w/ A Charlotte Agent | SOLD To Sustar Properties | |
|---|---|---|
| Commissions / Fees: | Up to 6%, paid by you, the seller | None |
| Who Pays Closing Costs? | 2% on average is paid by you, the seller | We pay all costs. |
| Inspection & Financing Contingency*: | Yes, sales can fall through. | None needed |
| Appraisal Needed: | Yes, the sale is often subject to appraisal. | No, we make cash offers. |
| Average Days Until Sold: | +/- 91 Days | We provide immediate cash offers. |
| Number of Showings: | It Depends | 1 (Just Us) |
| Closing Date: | 30-60+/- days after accepting the buyer’s offer | The date of YOUR CHOICE. |
| Who Pays For Repairs? | Negotiated during the inspection period | We pay for all repairs. |
Q: Do you pay fair prices for properties?
A: We’ll always be upfront with you about this. Our offers are based on the property’s market value after repairs, minus the cost of those repairs and a reasonable margin for our work. That means our offer will typically be below what you’d get after listing with an agent — but what you’re trading for is speed, certainty, zero fees, and zero hassle.
For a lot of sellers, that trade is absolutely worth it. No 6% commission. No repair costs. No waiting 90 days. No risk of deals falling through.
We’ll walk you through exactly how we arrived at our number — no mystery, no pressure.
DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor versus the pros, cons, and costs of the other two alternatives – listing with an agent or selling it yourself.
Q: How do you determine the price to offer on my house?
A: Great question, and we’re an open book. Our process is very transparent. We carefully assess the location of the property, required repairs, the current condition of the property, and the value of comparable houses recently sold in Charlotte. By analyzing all these factors, we determine a fair price that aligns with market trends and meets your expectations as a homeowner.
Q: Are there any fees or commissions to work with you?
A: Experience the difference with us – when you sell your house directly to Sustar Properties, there are NO fees or commissions involved, unlike traditional listing fees that can eat up to 6% of your sale price. We present you with a fair offer, and if it aligns with your needs, we handle the entire process without any hassles or costs. In fact, we may even cover the closing expenses! Our profit is derived only after investing in necessary repairs and reselling the property. By selling to us, you eliminate the uncertainties and financial burdens associated with property ownership, walking away with cash in hand and peace of mind.
Q: Is there any commitment when I provide my information?
A: You are under no obligation whatsoever. Once you share details about your property, we will evaluate the information, potentially schedule a call to delve deeper, and then provide you with a competitive all-cash offer. The decision to sell your house to us is entirely yours. Your choice matters, and we want you to do what’s right for you.
Q: How do I know you’ll actually follow through?
A: Fair question. We’ve got real reviews from real Charlotte-area sellers — check out what Harrison Edwards, Luke Vanore, and Sharon Corbett said about working with us. We close at a reputable local title company, so there’s a legal paper trail every step of the way. And we’ll never change the offer at the last minute or add surprise fees. What we say is what we do.
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Learn The Pros and Cons Of Selling Your House To A Local Professional Home Buyer – Your FREE Guide:
Download our FREE Guide here and contact us anytime with questions or if you would like a no-hassle Situation Evaluation. Learn more about how we help Charlotte homeowners sell their unwanted properties for cash.
Get your FREE Guide and then give us a call at 980-406-5972. We would love to discuss what your home is worth and what we can offer to buy it with our Cash Offer Program.